Reference

Privacy Policy for your India account

lottozahlen connects Lightning Roulette, Aviator, slot rooms, sportsbook records and UPI, Paytm, PhonePe wallet activity to one account, so our Privacy Policy explains exactly how those details are…

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How this Privacy Policy applies in India

lottozahlen Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains how we handle the data you provide when you create an account, verify access, use the lobby, contact support or make wallet actions through UPI, Paytm or PhonePe. We collect only the details needed to run your account, confirm payments, protect logins,

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settle withdrawals, respond to privacy requests and meet legal duties that apply to our service. Game activity, device signals, cookie choices and support messages may be connected to your account so we can investigate access issues, payment mismatches or security alerts. Where access or eligibility is
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discussed, it depends on local law and is available where local law permits. We do not sell your personal data, and we keep retention periods linked to account, payment, security and legal needs rather than open-ended storage.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Three ways to reach our privacy desk

Privacy questions should reach the right team without you repeating account details across channels.

Privacy email Send your privacy request from the email linked to your account and include the data area you want checked, such as cookies, wallet records or login history. We use that link to verify you before acting.

Account message Use the message centre after login when your request concerns personal details, payment references or game records. A logged-in request helps us confirm ownership without asking you to resend sensitive documents unnecessarily.

Live chat handoff Start with chat if you are locked out or need the privacy contact route. Chat agents can direct your case to the privacy desk, but they will not disclose private records inside an unverified session.

ACCOUNT CONTROLS

Six privacy controls inside your account

Our Privacy Policy is written around the data we actually handle: account details, payment references, game activity, device security signals, cookies and support conversations.

Account details

Your name, contact details and verification records are used to create and protect your account.

Payment records

UPI, Paytm and PhonePe references are kept to match deposits, process withdrawals, resolve failed transfers and meet legal record duties.

Cookie choices

Cookies help keep you signed in, remember language choices and measure whether pages load correctly.

Game activity

Records from Lightning Roulette, Crash Game, Bingo and similar rooms may include session time, stake record, result and device data.

Security checks

Retention requests

You may ask what we hold, request correction or ask for deletion where the law allows.

Privacy Policy questions for your account

These answers focus only on privacy handling inside your account, including data collection, payment records, cookies, access requests and retention. If your question involves a specific transaction or login issue, contact us from your registered email or account message centre so we can verify ownership before sharing any private details.

It covers account details, verification data, wallet references, login records, cookie choices, device signals, game activity and support conversations. We use these records to operate your account, protect access and answer privacy requests.

We keep payment references needed to match deposits, settle withdrawals, investigate failed transfers and meet legal record duties. Sensitive wallet credentials are not meant to be stored in your account profile.

Yes. Contact us from your registered email or logged-in message centre and describe the records you want. We verify ownership first, then respond with account data that can be shared under applicable law.

Cookies help with login sessions, page performance, language choices and basic security checks. You can change browser settings, but essential cookies may be required for account access and fraud prevention.

Retention depends on the type of record. Account, payment, security and dispute data may be kept while needed for service, legal duties or investigations, then removed or anonymised when retention no longer applies.

You can request correction for personal details that are inaccurate. We may ask for verification before changing records, especially when the request affects identity checks, wallet activity or withdrawal processing.

Yes. Access and eligibility depend on local law and are available where local law permits. Privacy rights can also vary by location, so we handle requests according to the rules that apply.

Privacy Policy for your India account

Three ways to reach our privacy desk

Six privacy controls inside your account

Account details

Payment records

Cookie choices

Game activity

Security checks

Retention requests

Privacy Policy questions for your account

01 What personal data does this Privacy Policy cover?

02 How are UPI, Paytm and PhonePe records handled?

03 Can I ask to see the data linked to my account?

04 How do cookies fit into the Privacy Policy?

05 How long do you keep account and payment data?

06 Can I correct wrong details in my account?

07 Does local law affect account access and privacy rights?

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